Explore the components of our Command Center
Streamline Patient Interactions with an Intelligent Healthcare Command Center
Centralize all patient inquiries on a single platform to ensure faster resolutions and improved conversion rates, while streamlining appointments, diagnostics, and therapy visits with automated workflows for enhanced efficiency and patient satisfaction.
Call center features
Capture & Route Inquiries Smartly
Integrate with ConVox and Dialers
Empower Agents with Information
Seamless Appointment Scheduling
Lab Reports Status
General Patient enquires
Services Procedures
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Increase Patient Revenue and minimize No-shows with our Conversion Command Center
The Conversion Command Center centralizes patient inquiries, streamlines no-show management, and ensures consistent care while leveraging analytics to enhance efficiency and boost conversions.
Conversion center features
Centralized Inquiry Management
Streamlined Communication
Appointment No-Show Management
Service procedures & Diagnostics No-show Management
Data Driven insights
Key Benefits
Drive impactful results across the patient journey—from access and intake to visits, care coordination, and ongoing health management.
Increase Patient Aqusition
Improve Patient experience & Engagement
Improved Patient Stikiness
Increase patient satisfaction
Increase High Value Services
Reduced Cost per Patient
Reduced Patient No-Shows
Enhance Remote Care and Post-Discharge Support with a Medical Command Center
The Medical Command Center ensures seamless remote care by delivering real-time, personalized support—from prescription inquiries to post-care follow-ups—enhancing patient outcomes and satisfaction beyond hospital walls.
Medical Command center features
Post-Care Follow-Up: Personalized follow-ups to ensure recovery.
Prescription Support: Quick responses to medication inquiries.
Discharge Assistance: Simplified discharge query resolution.
On-the-Go Support: En route assistance for ongoing care needs.
Diet Management: Tailored dietary guidance.
Call Health: Accessible health support anytime.
Here are some of the benefits our customers have experienced since using patient tracking system
Benefits of Patient/Staff/Assets Tracking system
Healthcare providers can reap a multitude of benefits
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30%-50% Reduction in patient wait times
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50% increase in pod occupancy efficiency
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70% decrease asset search time
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A 60 % increase in patient satisfaction scores
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90 min/day time saved by staff
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25%-30% Improve operational efficiency
A famous hospital in Hyderabad is improving its outpatient journeys by implementing a Self-service OPD kiosk. This will make the process more efficient and reduce wait times and 40-50% of the new patients are using the kiosk.
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Customer Success Story
Achala Health Services Private Limited
Plot No. 118/1/14/C, No, 14, 06th Floor, DHFLVC, Silicon Towers, Kondapur,
Hyderabad - 500032, Telangana, India.
Contact No: +91 9900025891/+91 7337444922
Email Us: info@achalahealth.com
© 2024 Achala Health Services Pvt Ltd.
Achala Health stands at the forefront of healthcare innovation, where technology and compassion converge. Join us on a transformative journey, shaping a new era for improved patient, doctor, and practice management experiences.
